Frequently Asked Questions
Q
Are you a manufacturer or supplier?
We are a professional manufacturer & supplier of custom swimwear and active wear with more than 10 years' experience. We run our own factory to ensure consistent, high-standard production, and clients are welcome to visit our facilities.
Q
What is your Minimum Order Quantity (MOQ)?
Usually, our MOQ is about 300-1000 pcs per size per design. For specialized custom fabric and colors, the MOQ might be higher. For our existing stock items, the MOQ is 1-2 pcs per style.
Q
Can you provide free samples?
Usually, we do not offer free samples. However, to establish long-term cooperation, we are open to negotiating sample fees depending on requirements.
Q
What is the lead time of your products?
For Ready-to-Ship (RTS) products, we can ship them out within 7-15 days after payment is confirmed. For bulk orders, production time is typically 30-50 working days after prenatal samples and payments are confirmed.
Q
Can I customize the products with my own designs?
Yes, we offer comprehensive customization services, including custom colors, sizes, fabrics, and patterns. Simply provide design specifications, and we will produce samples accordingly. We can also replicate original physical samples.
Q
What payment terms do you support?
We accept T/T, PayPal, D/P, Credit Card, and other major payment methods. Our standard term is a 30% deposit and 70% balance before shipping, which can be negotiated.